Delivery Information

Postage, Packaging all in one box

Actually, it’s all on this page, but that pun wouldn’t have worked!

We aim to dispatch all orders within 2-5 working days, sooner rather than later though.

We want to be fair to you with our Postage and Packing charges. Put simply we will only charge what it costs us. We currently use Royal Mail for parcels under 2kg and Courier for those over 2kg. We have chosen these two carriers because they deliver to more of our customers at a lower cost to you. Our Standard Delivery for small and light orders is as low as £4.40. Our Standard Courier charge is £9.95, this will be higher for areas where the Courier charges more. If you are ordering one item or something that isn’t too heavy then you won’t be contributing to others courier deliveries.

We want to be able to deliver to as many customers as possible. For Customers who live in the Scottish Highlands, Islands, Northern Ireland, IOM, Isles of Scilly and those areas classed as outlying areas in the Parcelforce Worldwide Directory, we will dispatch parcels under 2kg by Royal Mail 1st or 2nd Class Post and parcels over 2kg by Royal Mail Tracked and Parcelforce. This is because of their Universal Service Obligation. Large parcels to these areas will incur an additional cost. This is the cost charged by Royal Mail and Parcelforce for delivery and not imposed by ourselves. Delivery time to these areas may be longer. As a guide Parcelforce state 48-hour delivery will be a 72-hour delivery.

The weight of your basket at checkout will determine which of delivery options you are offered. You will be offered all available for your package. Please note the cost of postage is for your order including packaging.

We are unable to post items to the Channel Islands.

Certain items on this website are only available to click & collect and are therefore excluded from any delivery options and offers.

We also want to be fair to the environment so we will be using as much recyclable packaging as we can. We receive our stock in various sizes of boxes. Where we can we will reuse these boxes to package your orders, so please don’t be alarmed if your order doesn’t arrive in one of our own boxes.

We will try to use the minimum amount of packing fill as we can. We do, however, want your order to arrive in perfect condition.

All the boxes that we will dispatch items in are recyclable and/or recycled, this includes the packing tape. The postage bags that we use are also Biodegradable. Our protective wrapping is paper based and fully recyclable. Our fill material is made from GM free starch and are fully Biodegradable. They can be dissolved in warm water, placed in a domestic compost or place in your food waste bin.

All our weighed out sweets for delivery are packed in compostable clear bags or biodegradable brown boxes and for collection in traditional paper sweet bags or biodegradable brown boxes.

We are continually looking to improve the sustainability of our packaging.